All items are custom made per order and therefore may not be returned or exchanged.
Custom orders may not be returned unless the merchandise is defective, or we made an error when making the custom order product. We are not responsible for misuse, customer installation, freight damage or improper storage.
Returns or exchanges are only accepted if the item is defective on our part. The defective item must be reported to Dime Design LLC via email within 3 days of receiving the item and must be in new and unworn/used condition. Photos can be emailed to info@dimedesignllc.com
